dodoslot Platform Privacy Notice

This page describes what data we collect when you use dodoslot and how we keep that data protected. Whether you access our platform via the Android app, iOS browser, or desktop, we apply the same privacy practices and security standards to safeguard your personal information.

When you create a dodoslot account—whether from Jakarta, Surabaya, Bandung, or Medan—we ask for your name, date of birth, email, and phone number. We use this information to verify your identity, process your deposits and withdrawals, and communicate with you about your account. We are committed to transparency about what we collect, why we collect it, and how long we retain it.

Our privacy practices comply with Indonesian data-protection standards and international best practices. If you have questions about how we handle your data on dodoslot, this notice explains our commitments and your rights.

What data we collect on dodoslot

We collect personal data in several categories. First, account registration data: when you sign up for dodoslot, you provide your full name, email address, phone number, date of birth, and identity-document details (such as your ID card number or passport). This information is required for account creation and Know Your Customer (KYC) compliance.

Second, payment and financial data: when you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, date, time, payment method, and the last four digits of your account or card number. We do not store your full card numbers or wallet passwords—our payment processors handle those securely.

Third, behavioral and activity data: we log which games you play on dodoslot, which markets you view, which bets you place, and when you access your account. This helps us personalize your experience and detect fraudulent activity. Fourth, device and technical data: we record your device type (Android phone, iOS device, or desktop), operating system version, IP address, and browser type when you access dodoslot. We use this to improve platform performance and security.

How we use your data on dodoslot

We use your personal data primarily to operate dodoslot and deliver our services. This includes processing your account registration, verifying your identity, executing deposits and withdrawals, settling wagers, sending you account statements and promotional communications (if you opt in), and providing customer support.

We also use your data for compliance and legal purposes. We are required by Indonesian financial law to verify your identity and report certain transactions to relevant authorities. We use your data to prevent fraud, detect money laundering, and enforce our Terms of UseIf you breach our terms or engage in suspicious activity, we may suspend your account and investigate using the data you provided.

We use behavioral data to improve dodoslot. Analytics help us understand which games are popular, which payment methods work smoothly, and which features cause confusion. We use this insight to refine our mobile app, speed up withdrawal processing, and add games that players request. We also use your data for marketing purposes—if you opt in to promotional emails or SMS, we send you updates about upcoming tournaments (Liga 1, Piala Indonesia, Piala AFF), new games, and bonus offers.

Who we share your data with

We at dodoslot do not sell your personal data to third parties. However, we do share data with partners who help us operate the platform. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, and our bank partners) receive your payment information to execute deposits and withdrawals. These partners are contractually bound to protect your data and use it only for transaction processing.

We share data with our hosting and analytics providers. Our servers may sit outside Indonesia—some are located in regional data centers. These providers are required to maintain confidentiality and comply with security standards. We also share anonymized (non-personally-identifiable) data with game developers and sports-data providers to understand trends and optimize our offerings.

We may disclose your data to law enforcement or government agencies if required by court order, legal process, or applicable law. We also share data with our fraud-prevention and compliance teams to detect and prevent illegal activity on dodoslot.

1. Payment processors

   Your payment data is shared with local payment, online payment, e-wallet, mobile banking, local payment, and bank partners solely for transaction processing and settlement.

2. Cloud and analytics providers

   We use third-party hosting and analytics services to store data and understand user behavior; these providers are contractually bound to protect your data.

3. Legal and compliance teams

   We may share data with law enforcement or government agencies if required by legal process or court order.

How long we keep your data

We retain your personal data for as long as your dodoslot account is active, plus seven years after account closure. This retention period ensures we can settle disputes, comply with financial audits, and investigate fraud claims. After seven years, we securely delete or anonymize your data unless we are required by law to keep it longer.

Payment transaction records are retained longer—typically for the life of your account plus seven years—because Indonesian banking and tax regulations require this. If you request account deletion, we will remove your personal data from active systems but retain transaction records as required by law.

Security measures on dodoslot

We use encryption (SSL/TLS) to protect data in transit between your device and our servers. Your password is never stored in plain text; we encrypt it using industry-standard hashing. We use two-factor authentication (2FA) to add an extra layer of security to your account—you can enable this in your dodoslot settings to require a code sent to your phone each time you log in.

Our data centers have physical security measures including access controls and surveillance. Our staff who handle your data sign confidentiality agreements. We conduct regular security audits and penetration testing to identify vulnerabilities. However, no security system is completely risk-free; if you believe your dodoslot account has been compromised, contact our support team immediately.

Cookies and tracking on dodoslot

When you access dodoslot via a web browser, we use cookies to remember your login session, store your preferences (such as language and theme), and track your activity for analytics. Essential cookies allow dodoslot to function (e.g., session management). Analytics cookies help us understand which features you use and which games are most popular.

You can control cookies in your browser settings. If you disable essential cookies, you may not be able to log in or use certain features of dodoslot. If you disable analytics cookies, we will not track your behavior, though the platform will still function. The mobile app does not use cookies; instead, it uses local storage and authentication tokens.

Your rights and how to contact us

Under Indonesian data-protection standards, you have the right to access, correct, and delete your personal data. To exercise these rights, contact our support team via the in-app chat, email, or our FAQ page. We will respond to your request within 10 business days.

If you believe we have violated your privacy rights, you can file a complaint with the relevant data-protection authority in your jurisdiction. We are committed to resolving privacy concerns fairly and transparently. If you have questions about this policy, our practicesor your dodoslot account, reach out to our support team and we will clarify.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. If we make material changes, we will notify you by email at least 10 days before the changes take effect. Continued use of your dodoslot account after the notification period constitutes acceptance of the updated policy.

Our commitment is to protect your data, operate dodoslot transparently, and give you control over your personal information. Whether you are placing a wager on Liga 1 from your phone or enjoying a live-dealer table on desktop, we apply the same privacy standards across all our services. If you have any concerns about your data on dodoslot, do not hesitate to contact us through our in-app support channels.

Data transfer and international compliance

Our servers and data centers may be located outside Indonesia. When you use dodoslot, your personal data may be transferred to and processed in other countries. We ensure that any such transfers comply with Indonesian data-protection standards and are subject to contractual safeguards that provide a level of protection equivalent to Indonesian law.

We take data security seriously regardless of where our infrastructure sits. All data transfers are encrypted, and our partners abroad are bound by the same confidentiality and security obligations as our domestic operations. If your data is processed outside Indonesia, we maintain strict contractual controls to ensure it is not used for purposes beyond what we have disclosed in this policy.

If you have questions about international data transfers or how we protect your data across borders, our support team can provide detailed information. Our overarching principle is that your privacy is protected equally whether your data resides in Jakarta or in a regional cloud facility.